FAQ E-Commerce

General information

• What is the Banxware financing?
• How can I log in to my user account?
• How do you protect my data?
• What is Schufa/Crefo and why do we request them?
• Where can I give feedback?
• I would like to complain.

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Application

• How do I apply for financing?
• Am I eligible for Banxware financing?
• Under which legal forms can I apply for a financing?
• How high are the amounts that I can apply for with Banxware financing?
• Can I choose a different financing amount than the amount suggested to me?
• Can anyone in my company apply for financing?
• What can Banxware financing be used for?
• Do I need online banking to submit an application?
• Why do I have to link my bank account during the application process?
• What are the costs for me?
• How much interest do I have to pay?
• What is the KYC (Know Your Customer) verification?
• How quickly will the financing amount be paid out?
• To which bank account will the financing be paid out?
• How quickly can I apply for a second loan?
• Does applying for financing affect my general creditworthiness?
• Can I apply for financing for a foreign company?
• Is it possible to apply for start-up financing?

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Repayment

• How do I pay off the financing?
• Can I make unscheduled repayments?
• Do I have to pay a prepayment penalty for early repayment?
• How can I enter new bank details?
• What happens if I miss a repayment?

Provider

• With whom do I conclude the contract for my Banxware financing?